FAQ
Order and delivery
To place an order, we invite you to choose your products and add them to your basket. In order for your order to be taken into account by our services, you must select your payment method and proceed to payment. You will then receive an email confirming that your order has been taken into account by our services. All you have to do is wait for your package 🙂
Payment is possible Payment by credit card: Carte Bleue, Visa and Mastercard. This payment is secure.
It is also possible to pay in several installments without fees via ONEY from €50
Delivery costs are free from 50€ of purchase, if you do not reach this amount, they vary according to the weight of your order.
You will find a cost simulator in your shopping cart. Given the size, weight and fragility of a glass bottle, the package is specific which justifies the costs incurred.
In your shopping cart, enter the discount code in the “discount code” box located below the preview of the products in your shopping cart, then click on “validate”. The amount of your order will then be directly modified.
Please note, be sure to copy the promotional code exactly without adding any spaces or special characters.
Any order placed before 12 p.m. will be shipped within 24 hours on weekdays.
Orders placed after 12pm will be processed within 48 hours on weekdays. The delivery time then depends on the location and delivery method chosen.
As soon as the package is shipped, you will receive a tracking link by email to follow the delivery of your order.
Our products can be delivered to mainland France and Corsica only, with the exception of the French overseas departments and territories, and excluding PO boxes .
If you would like delivery to the French overseas departments and territories or any area outside Metropolitan France, we invite you to request a specific quote from info@lesbreuvagesduvoironnais.fr
Unfortunately, it is not possible at the moment to have products from the same order delivered to different addresses. We therefore invite you to place several orders: one order per delivery address.
Problems, Returns and Refunds
We guarantee that the products are in perfect condition when handed over to the carrier. However, it may happen that during delivery, products are damaged. Upon receipt of your package, we ask you to make reservations on the document to be signed, take a photo and contact our customer service by email via our contact page, specifying your order number.
Please see our terms and conditions of sale page.
Please see our terms and conditions of sale page.
Customer account
Nothing could be simpler! Go to “My Account” and simply complete the form 🙂
You can change your password and/or personal data at any time in the “My Account” page, available via the home page of our site.
If you have forgotten your password, click on the customer area at the top right and on the login page click on "Forgotten your password?". You will then be able to enter your email address to receive a password reset link.
If you wish to modify information relating to your customer account, you must log in to your customer account then go to my account and click on "Addresses" to modify your contact details.
At the bottom of our website's homepage, simply enter your email address in the box provided to subscribe to our newsletter. You will be the first to know about all our great deals, news, recipe ideas, promotions, etc. We promise to send you newsletters at a reasonable frequency, and we promise not to share your data with third parties or partners!
To unsubscribe, simply click on the unsubscribe link that appears at the bottom of the newsletter.
Product, dosage and storage
A perennial plant with soft, earthy rhizomes, liquorice (also called Sweet Pea or Tanner's Herb) thrives mainly in rich, moist soils in warm countries. Its roots are harvested manually, outside the rainy season, then left to dry in the sun of the growing regions. Sorted and packaged near the harvest sites and then transported by boat, the liquorice roots are then transported to our factory in Coublevie in Isère (38).
It will then take several days of work and patience for the little concentrate as you know it to see the light of day! After rigorous quality control, the liquorice roots are crushed and stored in huge macerators, where the raw material will gradually refine. We obtain a concentrated juice that will be decanted, filtered and flavored with essential oils, before being bottled directly on site. Each year to produce its ultra-concentrates, Antésite processes 300 tons of liquorice rhizomes, the equivalent in weight of around 70 elephants!
The presence of a small oily or white film on the surface, or a slight deposit at the bottom of the bottle, is linked to the plant constituents of the product and does not alter its taste or use in any way. Simply shake the bottle before using it!
The BBD (best before date) of our products is always indicated on the cap. If you can no longer read this information, or if the bottle has not been stored under normal conditions, we ask you not to consume the product.
Our ultra-concentrated liquorice products should be stored in a cupboard, in their original packaging, away from light and heat, because liquorice is naturally bactericidal. Storing them in the fridge would not pose any danger, strictly speaking, but would simply risk crystallizing the essential oils used in the composition of Antésite licorice.
Our fruit, tea or hibiscus concentrates must be kept in the refrigerator after opening, in the original packaging.
Antésite offers two types of preparations to dilute. Of course, there are its iconic ultra-concentrates based on liquorice; they are called ultra-concentrates because about 15 drops are enough to flavor a 20 cl glass. You can therefore flavor up to 220 glasses of drink with a single 13 cl bottle of our ultra-concentrates Antésite Réglisse!
Our Hibiscus and Tea concentrates, on the other hand, have different compositions and are by nature less concentrated than their big sister liquorice – but much more so than traditional syrups. You need one teaspoon of BIO Tea or Hibiscus concentrate to flavour a glass of water; it is therefore possible to obtain 32 flavoured glasses with a single 13 cl bottle.
We offer two types of drink mixes, with different dilution rates. Here is a comparison table, to see things a little more clearly 🙂
See the table
Our drinks are not certified VEGAN, but we guarantee the absence of ingredients of animal origin.
There are several ways to enjoy your Antésite, whatever its flavor:
● Like a syrup, in very cold water
● As a herbal tea, in hot water
● In savory or sweet recipes
● In cocktails or non-alcoholic mocktails!
Discover many recipe ideas on our site, and don't hesitate to send us your tips, we would be delighted to publish them 🙂
Let's talk health
The products in the Antésite ultra-concentrated range contain glycyrrhizin at a rate of 3 g per 13 cl bottle, each bottle being able to flavour up to 200 20 cl glasses (i.e. 15 mg/glass). In Europe, the maximum admissible daily dose of this active ingredient has been set at 100 mg/day by the Scientific Committee on Food. This is therefore well beyond what is contained in a glass of Antésite!
Although its virtues are numerous, it is important to note that licorice, in all its forms, should be consumed in moderation (less than 7 glasses per day) and that it is not recommended for people suffering from high blood pressure, kidney failure, hypertonia, potassium deficiency, liver cirrhosis or hepatic cholestasis. Similarly, consuming drinks that are too rich in sugar, whether or not they contain caffeine, can cause high blood pressure and/or promote weight gain.
In order to meet all thirsts and needs and to vary the pleasures, we have created organic concentrates based on hibiscus or tea, without liquorice, without added sugars or sweeteners, and low in calories. Discover now on our online store 🙂
IMPORTANT: These elements are provided for informational purposes only and do not replace a medical consultation. Ask your doctor for advice.
Antésite ultra-concentrates based on liquorice get their naturally sweet taste from the root of this plant, whose sweetening power is 50 times greater than cane sugar. No other sugar is added in the recipe of our ultra-concentrates!
Antésite concentrates based on fruits, tea and hibiscus, are naturally sweetened by the sugar of the organic fruits used in their composition. You can find all the nutritional information on each of our product sheets, in the online store area.
First of all, we would like to congratulate you 🙂 ! Antésite concentrates are made from plant macerations, natural aromas and, in the case of our ultra-concentrates based on liquorice, essential oils.
There is no precise consensus but as a precaution, it is advisable not to use essential oils orally during the entire pregnancy. You can therefore quench your thirst with our hibiscus concentrates, tea (which do not contain any) or even fruit… and wait patiently for the baby to arrive to quench your thirst again with our ultra-concentrated liquorice!
IMPORTANT: These elements are provided for informational purposes only and do not replace a medical consultation. Ask your doctor for advice.
Antésite concentrates are made from plant macerations, plant extracts and essential oils, particularly grapefruit in some of our recipes, the full details of which can be found in each product sheet, on our online store.
People undergoing specific treatments (antibiotics, anticancer drugs, heart treatments or even schizophrenia treatments, etc.) should generally avoid consuming grapefruit-based foods or drinks, which could make their treatment less effective.
IMPORTANT: These elements are provided for informational purposes only and do not replace a medical consultation. Ask your doctor for advice.